The Thompson Hotel and Conference Centre is owned and operated as a local business. Our focus is on providing the highest level of guest services and ensuring that our guests return to us. We have grown our business over the last couple of years through partnerships that began in the summer season with Rocky Mountaineer Rail tours and tour company banquets, while winter seasons are dedicated to our sports teams, corporate events, and banquets. We provide our team with the highest level of training and support to ensure long-term success within our company. We need to hire a Kitchen Manager.
FULL JOB DESCRIPTION
Duties include, but are not limited to:
• Receive guest inquiries and concerns.
• Follow National and Provincial health regulations for food and services in the kitchen.
• Train staff in job duties, sanitation, and safety procedures.
• Supervise, coordinate, and schedule the activities of staff who prepare, portion, and serve food.
• Estimate and order ingredients and supplies required for meal preparation.
• Oversee events and product delivery.
• Ensure that food and service meet quality control standards.
• Plan cafeteria menus and determine related food and labour costs.
• Establish work schedules and procedures.
• Maintain records of stock, repairs, sales, and wastage.
• Prepare food order summaries for the chef according to requests from clients.
• Participate in selecting food service staff and assist in developing policies, procedures, and budgets.
• Produce excellent feedback and guest satisfaction.
• Respond respectfully and courteously to arriving, departing, and in-house guests by providing accurate and timely information and services.
EDUCATION, EXPERIENCE, AND REQUIREMENTS:
• Typically requires completion of a community college program in food service administration, hotel and restaurant management, or a related discipline. Alternatively, a college diploma or two or more years of apprenticeship training, or experience in supervisory roles, is required.
• Must be able to communicate effectively in English.
• Must be able to work independently in an unsupervised setting.
• Experience as a Kitchen Manager for at least 2 years.
JOB DETAILS:
• Employer: The Thompson Hotel and Conference Centre
• Location: Kamloops, BC
• Work Location: In person
• Terms of Employment: Full-Time, Long-Term.
• Hours of work: 35 hours per week.
• Schedule: 7-hour shift. Thursday to Monday from 6:00 am – 2:00 pm
Flexibility to adjust hours to accommodate events booked and work overtime, if required.
• Wages: $36.60 per hour. The position includes a salary increase based on job performance.
• Overtime: One and one-half times the regular wage rate as per provincial regulations
BENEFITS
• Transitional health care benefits provided (if applicable).
WORK CONDITIONS, SKILLS AND PHYSICAL CAPABILITIES
• Fast-paced and demanding
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail.
• Standing for extended periods.
• Exposure to heat and noise
• Leadership and Management
• Problem-solving and Conflict Management
• Inventory Management
• Computer Skills
PERSONAL SUITABILITY
• Team player
• Capable of working independently.
• Strong organizational and interpersonal skills.
• Knowledgeable in food safety and sanitation.
• Guest service-oriented.
GREEN JOB:
This employer stated that this is a green job because the position involves duties and responsibilities that can lead to positive environmental outcomes.
ANTICIPATED START DATE OF EMPLOYMENT: As soon as possible.
EMPLOYMENT GROUPS:
The Thompson Hotel and Conference Centre welcomes and encourages all qualified people to apply, particularly underrepresented groups. Also promotes equal employment opportunities for all job applicants, including those who self-identify as members of the following groups: Indigenous people, newcomers to Canada, visible minorities, and youth.
If you are interested in this position, please apply by emailing us at thompsonhotellmias@gmail.com with a resume and cover letter. Just so you know, only qualified candidates will be contacted.