!!! Now Hiring!!!
(Reservations Clerk)
We are looking for well experienced Reservations Clerks for “Broadstreet Properties Ltd” located at 700 Petersen Road Campbell River, BC V9W 3H7 Canada; However, you will be required to work at various locations in the region.
No. of positions - 03
JOB DUTIES:
Greet guests and respond to inquiries about room availability, rates, facilities, and services in person, over the phone, or by email.
Process and confirm room reservations using the resort’s booking software or property management system.
Verify guest information, record payment details, and ensure accurate data entry for all reservations.
Modify, cancel, or update existing bookings as requested by guests while following resort policies and maintaining accurate records.
Coordinate with housekeeping, front desk, and maintenance teams to ensure room readiness and guest satisfaction.
Provide information on resort amenities, special packages, local attractions, and transportation options.
Respond promptly and professionally to guest inquiries, complaints, or special requests to ensure a positive guest experience.
Maintain up-to-date knowledge of resort promotions, seasonal pricing, and event offerings.
Prepare and maintain daily reservation and occupancy reports for management.
Follow all company policies regarding privacy, data protection, and guest confidentiality..
Perform other duties as reasonably assigned by management.
Prerequisites:
Education: Secondary School or equivalent experience.
Experience & Skills: 5 years or more in guest relations, reservations, or hospitality customer service
Language: English
Hourly Rate: $20.00 for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay,
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Please send your resume to Email at broadstreetpropertiesrecruitment@outlook.com