225 Main St suite E Woodstock, ON N4S 1T1
On site
Permanent employment Full time
Evening, Morning, On call, Day, Overtime available
Starts as soon as possible
Benefits: Health benefits, Financial benefits, Other benefits
3 vacancies
Overview
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Private company, corporation or industry
Responsibilities
Tasks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
No supervision responsibility
Additional information
Security and safety
Criminal record check
Transportation/travel information
Own transportation
Own vehicle
Willing to travel
Willing to travel overnight
Valid driver's licence
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Sitting
Combination of sitting, standing, walking
Bending, crouching, kneeling
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty
Benefits
Health benefits
Dental plan
Health care plan
Paramedical services coverage
Vision care benefits
Financial benefits
Bonus
Gasoline paid
Mileage paid
Registered Retirement Savings Plan (RRSP)
Other benefits
Free parking available
Learning/training paid by employer
Parking available