ECEN Immigration Services Inc. is seeking a detail-oriented and customer-focused Client Service Clerk to support daily office operations. This role requires strong organizational skills, professionalism, and the ability to handle confidential information with integrity.
Responsibilities
Assist in the preparation of brochures, reports, newsletters and other material
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive payments
Consult with clients after sale to provide ongoing support
Initiate and maintain confidential medical files and records
Book appointments
Collect and record data
Qualifications
Security and safety
Reference required
Transportation/travel information
Valid driver's licence
Work conditions and physical capabilities
Attention to detail
Tight deadlines
Work under pressure
Repetitive tasks
Personal suitability
Punctuality
Client focus
Excellent oral communication
Excellent written communication
Organized
Ability to multitask
Quick learner
You can apply if you are:
a Canadian citizen
a permanent resident of Canada
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.