Why Deerhurst Resort?

Nestled in the heart of Muskoka, Deerhurst Resort can become your new office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well. On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Recreation activities, pool and gym access. Discounts on food, clothing and concessions, and hotel stays are just some of the perks available to all Hosts. Affordable staff housing is available on site and includes laundry, internet, shuttle service. Join our team and find out why thousands of people visit Deerhurst every year. Apply to Deerhurst today, Muskoka’s preferred place to work and play.

Find our more: www.deerhurstresort.com

Position Summary:

Reporting to the Food & Beverage Manager, the Assistant Manager will be responsible for     overseeing the daily operations of both hotel outlets and banquet department based on needs. The successful candidate will be responsible for ensuring key service standards are practiced while increasing profitability by developing innovative ideas and plans to increase the average check.

NOC code: 62020- Food Service Supervisor

Salary offered: $20.00 hourly / 30.00 hours per week

Position: Assistant Food and Beverage Manager

Number of Vacancies: 02

Type of employment: Permanent- full time (on- site) there is no option to work remotely.

Location of work: 1235 Deerhurst Drive, Hunstville ON P1H 2E8

Language requirement: English

Responsibilities: 

·       Supervise, coordinate and schedule food service staff responsible for preparing, portioning and serving food across restaurant outlets and banquet operations.

·       Establish work schedules, assign duties and implement operating procedures based on business levels, event requirements and approved labour budgets.

·       Estimate and order food, beverages and supplies, monitor inventory levels, and maintain records of stock, repairs, sales and food wastage.

·       Train employees on job duties, food and beverage service procedures, sanitation, food handling and workplace safety requirements.

·       Monitor food preparation, portioning, presentation and service to ensure quality, consistency and timely delivery across restaurant and banquet operations.

·       Inspect restaurant, banquet and service areas to ensure cleanliness, proper maintenance and compliance with food safety, sanitation and applicable liquor regulations.

·       Coordinate service activities with kitchen staff, event coordinators and other departments to meet guest requests and banquet event requirements.

·        Address guest concerns, resolve service issues and support employees in maintaining established service standards and guest satisfaction.

·       Maintain operational records and assist with monitoring food costs, labour expenses, purchasing, billing procedures and departmental budgets.

·       Assist management with staff selection, developing operating procedures and improving service efficiency and cost control across food and beverage operations.

Qualification, experience and skills required:

●    Previous leadership experience required.

●    MICROS, Silverware, CLOVER, ACTIVE RESERVATIONS, OPERA, OPEN TABLE experience an asset.

●    3 years leadership experience in a hotel / managing a restaurant or related field required.

●    College diploma, or post-secondary education, in hospitality or related fields is an asset.

●    An intermediate level of competency in all Microsoft office components is an asset.

●    Experience with the restaurant reservation system is an asset.

Certification: 

·       Smart Serve certificate required.

Skills, Abilities & Attributes

●    Guest oriented with a sincere, helpful, caring and friendly personality.

●    Able to influence other members of the F&B team by demonstrating proper work ethics and service standards, using coaching skills to effectively motivate staff and improve guest service.

●    Able to take initiative within given guidelines.

●    Pays precise attention to detail, order and cleanliness.

●    Has high energy, flexibility and professionalism.

●    Enjoys offering exceptional service and meeting the needs of others.

●    Has effective communication skills (verbal, listening, writing).

●    Proven ability to work well with others.

●    Demonstrated ability to adapt to change, modify and understand logistical challenges to ensure the best guest experience and outcome.

●    Able to evaluate and select among alternative courses of action quickly and accurately.

●    Possesses coaching skills and is able to influence team members toward F&B departmental goals.

●    Possesses a strong desire to continually improve processes for better guest and financial results.

●    Able to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary while maintaining composure and objectivity.

●    Is flexible with their schedule, able to work long hours, shift work, evenings, weekends and holidays as business levels require.

●    Able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Benefits:

●   Staff accommodations available as needed

●    Comprehensive medical and dental plan

●    LTD

●    Life Insurance and AD&D insurance

●   RRSP (Registered Retirement Savings Plan)

The Perks for All Team Members:

●   Gain experience in a fun environment

●   Free resort pass access: complimentary access to all on site activities and amenities, pool, gym and more!

●   Hotel, retail and restaurant discounts

●   Meet new people and work within a great team

Job bank reference number: #3705567

How to apply: Interested candidates can directly apply to this job by sending their cover letter, with requested certificates and resume to deerhurst.hr@outlook.com

Visa Requirements: Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.